Frequently Asked Questions (FAQ)

Welcome to the BoxBay Container FAQ page, where we address common inquiries to provide you with quick and comprehensive answers. If you have any additional questions or need further assistance, please don’t hesitate to contact us.

1. What types of containers do you offer?

At BoxBay Container, we offer a variety of shipping containers, including standard dry containers, high cube containers, refrigerated containers, and specialized containers such as open-top and flat rack containers.

2. What are the dimensions of your containers?

Our containers come in standard sizes, with the most common being 20-foot and 40-foot lengths. Standard container dimensions are approximately 8 feet wide and 8.5 feet tall, while high cube containers are around 9.5 feet tall.

3. Can I customize my container?

Yes, we offer customization options to meet your specific needs. Whether you need additional doors, windows, insulation, or custom paint, our team can work with you to create a container that suits your requirements.

4. How long does it take to receive my container?

Delivery times vary depending on factors such as location, customization requirements, and current inventory levels. Once you place your order, our team will provide you with an estimated delivery timeline.

5. Do you offer financing options?

Yes, we offer financing solutions to help you affordably purchase or lease containers. Our financing options are flexible and tailored to meet the needs of businesses and individuals alike.

6. What are the shipping costs?

Shipping costs depend on various factors, including the destination, container size, and shipping method. Our team will provide you with a detailed quote that includes shipping costs before you finalize your order.

7. Are your containers new or used?

We offer both new and used containers to accommodate different budget and preference requirements. Our used containers undergo thorough inspections to ensure they meet our quality standards.

8. How do I maintain my container?

Regular maintenance is essential to ensure the longevity of your container. We recommend inspecting your container periodically for signs of damage or wear and performing routine cleaning and maintenance as needed.

9. Can I use a container for residential purposes?

Yes, many people use shipping containers for residential purposes, including homes, cabins, and tiny houses. With proper insulation and customization, shipping containers can provide a durable and cost-effective housing solution.

10. Do you offer international shipping?

Yes, we offer international shipping to destinations worldwide. Our team will coordinate the logistics to ensure your container reaches its destination safely and efficiently.

We hope these answers have been helpful. If you have any other questions or need assistance, please feel free to reach out to our customer service team. Thank you for choosing BoxBay Container!